Amanda Browne

19th July 2022

5 Tips to organize your topic cluster strategy [w/template]

Your content strategy is one of the best ways to boost website traffic, establish yourself as a thought leader, provide valuable information to your prospects, and showcase your product. When it comes to employing an effective strategy, HubSpot’s topic clusters help you provide valuable information while building your website authority.

If you aren’t familiar with the topic cluster concept, here’s the TL;DR—

Pillar pages are long blogs (~2000 words) that relate to all the topics in the topic c

19th July 2022

How to Improve Patient Satisfaction at Outpatient Clinics [2022 Guide]

Patient satisfaction is one of the most important metrics in healthcare. It's also the hardest to get right. Patient satisfaction impacts clinical outcomes, patient retention, and medical malpractice lawsuits. It can also be used as an indicator of how your staff is performing, and factors into the overall outpatient clinic’s success.

If you aren’t sure about the best approach to increasing patient satisfaction, use this guide as a starting point.

What role does patient satisfaction play in he

19th July 2022

Can I Use My ERP As A CMMS for Healthcare Maintenance?

What’s the best enterprise software to help manage healthcare maintenance? Ideally, it’s a solution specific to healthcare maintenance management, or a CMMS. However, some hospitals have adopted their ERP to help with this job. While an ERP and a CMMS have some cross-functionality, they also have some main differences.

So how do you know if you’ve outgrown your ERP and it is time for a CMMS? Take a look at each software solution as they relate to healthcare maintenance, and then check out the F

18th March 2022

3 Ways to Provide an Exceptional Patient Experience During COVID-19

A negative patient experience can significantly harm your medical center’s business outcomes over time. Missed appointments, lost revenue, and idle equipment and resources all impact your bottom line, but also how patients perceive your care according to their predetermined expectations.

Much of their experience is set before they step into your facility. Your website, online presence, scheduling, insurance verification, and other communication outreach all combine to set a level of care expect

18th March 2022

Ten Ways a Nearshore Call Center can Alleviate Staffing Shortages

It’s no secret that the COVID-19 pandemic, as it stretches on, has put a strain on the labor market. Companies are having difficulty finding staff to fill open positions, resulting in shortages that affect all businesses—from retail to healthcare.

Some companies are looking for creative ways to address these shortages in healthcare—all while helping businesses provide top-notch patient care. A call center might be the perfect solution if you find yourself trying to bridge the gap between demand

18th March 2022

Why medical centers need healthcare workforce management solutions

According to the National Center of Biotechnology Information (NCBI), labor costs add up to about 56% of all healthcare facility expenses. This includes paying wages and benefits to workers.

Depending on demand, you will need to employ enough staff to meet both your patient’s expectations and your operational needs—without overworking them. However, staffing fluctuations come with their own long list of operational costs, including finding, training, and hiring new staff as needed.

A healthcar

18th March 2022

6 benefits of healthcare mobile work order management software

Gone are the days when healthcare facilities leveraged manual, paper-based work order systems to schedule and manage tasks.

These traditional systems are often synonymous with high risks, unimaginable costs, and a lack of real-time visibility, among other downsides.

Further, they're only suited for one location, not the entire facility, which can be inconvenient for multi-site facility managers.

So, what's the better alternative?

A mobile computerized maintenance management system (CMMS) is

18th March 2022

4 Ways Facilities and Biomed Departments use a Healthcare CMMS

Managing a multi-system healthcare organization’s maintenance gets complicated quickly. From passing compliance inspections to preventing equipment downtime—or worse—disruption of critical medical services, hospital maintenance directors and their teams have a lot to take care of.


A healthcare CMMS simplifies the process and helps facility managers work more efficiently.

While the first Computerized Maintenance Management Solution (CMMS) was designed in the mid-1960s, these advanced technolo

18th March 2022

3 ways to improve employee productivity with a healthcare-specific CMMS

Healthcare maintenance management is demanding work. You not only have to monitor and fix all the hospital equipment, but you have to regularly run PM schedules and ensure that everything is in 100% compliance. In addition, you have to manage your team to make sure all these tasks are completed on time.

You also have to justify your work every day, which makes your team’s productivity an important metric to measure and improve every chance you get. By using a healthcare-specific CMMS, you’ll no

18th March 2022

How to plan your organic SaaS social media calendar in 30 minutes or less

Every content writer knows the importance of blog posts—by writing valuable content, you increase your search engine results pages, or SERP, which increases organic traffic to your website. And more traffic equals more opportunity for MQLs.

However, higher Google rankings don't directly correlate to higher engagement. When it comes to promoting content, social media is the perfect outlet to best network and initiate conversations.

Not to mention, with the proper tools under your belt, you can